This is long overdue, but I just kept forgetting and other things cropped up. I did want to write to thank you for the help and great job that you and your crew did with our new siding, in November 2013.
Realizing that we had been plastered by hail, wind, and just about everything else, the one side of our home looked like it had been used at a golfer’s driving range. I notified our insurance company and they sent out two adjustors to take a look. They said, yes, you have damage, reported it back to their company, and told us that we could expect a check for approximately $1,500…or, approximately less than 10% of what it would cost to replace the siding. One of our neighbors had used your company, previously, and told me that he was totally satisfied with your service, so I called you.
Within a couple days, you were out surveying the situation and told me that what the insurance company was offering was what they’d hoped that people like us (homeowners) would accept, and let it go at that. You informed me that you would get back to the insurance company and handle all of the paperwork, which you promptly did. Your efforts not only saved me a great deal of time but your efforts enabled me to not have to jump through hoops that I did not realize existed. You were able to have our entire house resided with new, updated, siding, and our cost, out-of-pocket, was nothing, as you said it would be. Your crew did a fantastic job, and as the cold weather was fast approaching, I knew it was starting to get quite chilly out there as they worked.
I want to thank you again for the great job you did. I will be more than happy to recommend you to others who need new siding, and please, feel free to use this letter as a testimonial from one of your customers who was totally satisfied with your job well done.
- 12 Jun, 2014
- Posted by admin
- 0 Comments